To Our Valued Guests,Effective today at 4pm all Charcoal Group restaurants will be closed due to the continued spread of the COVID-19 virus. We look forward to re-opening as soon as we feel the risk to the health and safety of our Team Members, our Guests and our Communities has been diminished.During this time, we will not be open for take-out or delivery as we have made the decision to honour all aspects of a proactive quarantine and ensure all of us are doing our part to ‘Flatten the Curve’.We are enthusiastically looking forward to the day we can throw open our doors and serve you once again.Until that day – be safe and take care of yourself and loved ones. Very Sincerely, The Wideman Family#waterloo #kitchener #stayhome #covid19ontario #flattenthecurve
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Message to our Guests
To Our Valued Guests.
We are incredibly honoured to have served you and your family over the past 60+years. Our Mission has always been to provide our Guests with exceptional experiences in the safest environment possible. In times of crisis, our neighbours and Guests can count on us. We have been closely monitoring the evolving impact of the Covid-19 Virus. We have been following the guidance of Health Canada, Ontario Ministry of Health and the Waterloo Region Health Unit and taking all necessary precautions to ensure the safety of our Guests and our people.
We would like to share with you the enhanced steps we are taking in addition to our strict sanitation standards already in place:
Increased frequency of sanitizing menus, tables, chairs, door handles, railings and other contact surfaces
Reinforcing frequent and effective handwashing standards for all staff
Increased availability and supply of Hand Sanitizer for our Guests and Team Members
Strategic removal of tables and booth seating to insure adequate social distancing.
Salt and Pepper shakers have been removed from our tables and will be available only on request
Constant communication with each of our Team Members regarding Covid-19 protocols
If any member of our staff is sick or displaying any symptoms, they will be asked to refrain from work until the symptoms have fully cleared and they have been cleared by a health professional to return to work.
Members of our Team that travel outside of the country are subject to quarantine protocols as dictated under Health Canada guidelines.
We value our Guests, Team Members and the communities that we serve.
We kindly request that Guests refrain from dining with us if they feel unwell.
We will continue to monitor new developments, taking guidance from Health Canada, Ontario Ministry of Health and the Region of Waterloo Health Unit and we will continue to evolve our safety and sanitation standards as needed.
Thank you for your continued support.
The Wideman Family
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Hours
| Sun | 10:00 AM | to | 2:00 PM |
| 3:00 PM | to | 10:00 PM | |
| Mon | 11:30 AM | to | 12:00 AM |
| Tue | 11:30 AM | to | 12:00 AM |
| Wed | 11:30 AM | to | 12:00 AM |
| Thu | 11:30 AM | to | 12:00 AM |
| Fri | 11:30 AM | to | 1:00 AM |
| Sat | 11:30 AM | to | 2:00 PM |
| 3:00 PM | to | 1:00 AM |
Mar 29
Closed
Mar 30
Closed
Mar 31
Closed
Details
Takes reservations
Take out
Table service
Alcohol
Group friendly
Wifi
Wheelchair accessible
Baby changing table